Yes, indeed, some patients respond better to friendly conversations. However, nowadays we also come across “Google patients”, those who search for simple symptoms online and end up worrying unnecessarily, assuming they have serious health issues.
Such a simple yet powerful reminder that empathy and a touch of humor can make dental care feel more human and less scary!
- Begin with Empathy not Giving Instruction.
- Validate with patient feelings
- Explain benefits in simple (client centered approach)
- Motivational interviewing
- Start with Easy habits
- Encourage, not into shame
Informative and very good tips!!