I know it’s scary at first.
Facing real patients is nothing like your dummy practice sessions.
But here are some simple tips to help you communicate better — and earn your patient’s trust.
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Own Your Role: You’re the Doctor.
Even though every patient is a “Google Doctor” these days, you are the real one.
Speak with confidence. Speak with clarity. -
Use Jargon… Wisely.
If patients use too many half-understood medical terms, respond with real terminology — and explain it calmly.
Let them know there’s more to health than what Google shows. -
Break It Down Simply.
If your patient looks confused, simplify the explanation. Use analogies. Speak in their language, not yours. -
Show, Don’t Just Tell.
Bring out a model or chart.
Use a short video or animation on your phone to show the procedure. Visuals stick better than words. -
Bust the Myths Gently.
Patient: “Will tooth extraction cause brain damage?”
You: “No ma’am, don’t worry. There’s no direct connection between the tooth and the brain.”
Handle their fears with science — and kindness.
Communicating isn’t about showing off knowledge.
It’s about making your patient feel safe, understood, and cared for.