The heart of clinical practice. Give some tips to develop communication with patients.
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Know the patient by the name. Greet the patient, introduce yourself. And listen. Eye to eye contact is essential. Is best not to stand and talk to the patient if patient is lying down. Sit down at the level of patient (chair or stool) and then converse.
Maintain confidentiality.
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Listening.
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I’ve learned that sometimes, just listening to a patient without rushing makes them feel 10x better. Explaining things in a simple, calm way helps ease their worries too. A gentle tone, eye contact, and just being patient with their questions really builds trust.
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Interacting with as many patients as you can
Listen to their story
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Listen closely to the patient, don’t try to brush off your knowledge on them, rather show patience and let them talk. Most of the time problem can be seen while they are describing how they feel.
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Calm, composed mind, stress free interaction, gain patient’s trust …it will make recovery easy
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Start with greeting the patient , introducing yourself to them . Being all ears when they share their problem , makes them trust us making treatment more effective and strengthening the patient doctor bond .
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At the beginning of session, the patient feels shy and awkward thinking that the doctor is going to judge him. This kind of thought should be removed from the patient mind with the help of doctor by effective communication and ensuring active participation of the patient.
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Being a active listener
Show empathy and validate your emotions
Good communication with patients is very important in clinical work. Speak clearly, listen carefully, show kindness, and explain things in easy words. This builds trust and helps in better treatment.
This skill came to me with practice. As we interact with patients of different age groups and locations, we naturally become good at conversing with anyone. So, I believe you will gain this skill with time and exposure.
It’s all about empathy. Listen actively, use simple language, and truly connect with their concerns. A warm smile and clear explanations build trust.
Actively listen to patients—do not interrupt them.
Make eye contact and keep your body language open.
Steer clear of medical jargon and speak simply.
Demonstrate empathy by acknowledging their feelings and worries.
Ask them to reiterate important details to make sure they understand.