Why patients google their symptoms and why doctors hate it?

Whenever we fall sick in an unusual way, not the usual cough, cold and fever but something unusual like a swelling in the neck or pin point pain at an unusual location, the first thing we do is google it and go through multiple websites. In current times it has become even easier to get all the information at one place with the help of AI tools like ChatGPT.

We try to diagnose that condition ourselves and worse even seek treatment on the Internet. While some people do it to understand their condition better before visiting a doctor, some do it just to avoid hospital visits due to fear, cost, or time.

Sometimes these patients don’t trust the doctor and think whatever they read online is correct. They choose the online content over doctor’s opinion if doctor’s opinion doesn’t match with what they read.

This disrupts doctor patient relationship and creates gap and lack of trust between doctor and the patient. Some patients unnecessarily project their opinions on doctors and it becomes extremely difficult to explain them that there could be differential diagnoses for a set of symptoms. Even when such behaviour is handled with patience, it does create a little annoyance.

Do you think ChatGPT and google could someday replace doctors?

MBH/AB

9 Likes

Good

1 Like

I agree,it can be annoying as a doctor when patients read up about health care conditions on Google. But the reason could be that the patient lacks absolute knowledge about the health care condition until they meet their doctor and need some answers to suffice their anxiety while they wait for an actual visit. If we ever come across such patients, instead of getting annoyed, doctor can inform them about how misguiding it is can be for them.

1 Like

This topic is very relatable. I feel the key is balance—using online information for awareness, not for self-diagnosis. Many patients Google their symptoms, which can sometimes create confusion and anxiety. That’s why clear communication and trust between the doctor and patient are so important.

1 Like

No, chatgpt and Google will never replace doctors. Chatgpt will give information but it should be never replaced by the clinical expertise of doctors. Patients should always rely on the doctors for their proper diagnosis.

1 Like

This is so true, people now days getting depended on AI they are forgetting that AI do not know about their complete medical history, allergic history etc, which is essential component of diagnosis. And many times they takes the medication prescribed by some AI tool end up creating more mess and complications.

1 Like

Google and ChatGPT can never replace a doctor it’s true some people Google the symptoms before visiting the doctor maybe because they want to know what kind of disease or symptoms are these that can cause the infection. But treatments should strictly be taken from doctor’s advise because there are many websites that doesn’t contain appropriate information and may mislead us.

1 Like

So relatable. No matter how smart AI can get, people relying on them for healthcare solutions need to have a basic knowledge to interpret the information the right way and judiciously use the resources provided.

Internet or the AI were not created with the intent of replacing a doctor or a health care provider, they were intended to merely make our lives easier.

This is what people fail to understand.

Their few hours of reading the information available online cannot outsmart our years of learning and developing our knowledge base.

1 Like

This situation isn’t going away anytime soon. Simply because Google can be accessed by everyone simply with the clicks on the screen. And hence, the high expectation falls upon the doctors to make the patient understand the real issue. Confrontations like this is bound to get more extreme in the future. As AI tools become more sophisticated and more convincing, the lines will blur further. This is precisely why stringent, well-thought-out guidelines on the integration of AI in healthcare are no longer optional

1 Like

NO, ChatGPT and google can’t replace doctors. they give general information, but not accurate diagnosis or personalized care like a doctor can. a doctor’s clinical judgement and experience are essential for the treatment and for the proper diagnosis.

1 Like

Right, not all the sources out on the internet have authentic information.

Indeed, years of experience and practice, seeing typical and atypical cases is way more valuable than just two or three clicks.

1 Like

AI would be helpful to reduce the burden of storage of the vast medical data where maybe the health care professionals won’t be required to memorise and mug up loads of information but at the end of the day decision making and arriving at a diagnosis would lie with a doctor.

Very true, self medication is harmful. And yes you highlighted an important point here about the history of the patient

1 Like

Right sometimes google can show extreme results when asked about the symptoms. It creates unnecessary anxiety.

True. AI assistance can be helpful in minor areas but diagnosis should be made by the doctor.

That reflects patience and ethical conduct. Very thoughtful.

ChatGPT and Google give diagnosis in a general context not specific whereas diagnosis of a particular condition differs among individuals which a doctor is qualified to do. Thus, ChatGPT and Google can never replace doctors.

1 Like

No, May be it can help with the initial screening etc, but decision making and futher treatment proceeding, human expertise is essential.

1 Like

I think AI should not replace doctors, as medicine relies on human intuition and judgement. Centralised data through AI serves to support clinical decision making.

1 Like